FAQs

• How do I set up my online personal training booking system?

  Check out our Free Pro and Team plans and decide what suits your business. From there, create your Setmore account. Every Setmore customer gets a personalized online Booking Page. Display your services, staff, fees and contact details. Your Booking Page URL is also customizable so you can make it on-brand and memorable.

  Share your full Booking Page URL, staff booking links or service booking links. Customers see your real-time availability. When an appointment is scheduled online, your Setmore calendar updates instantly.

  For more, read our guide to setting up an online booking system

• In what ways can I personalize my Booking Page?

  Add your business’ logo and branding to create a sleek, professional Booking Page. Your Booking Page URL and staff booking links can be also edited. A great deal of our PT customers use their Booking Pages as free-standing personal training booking websites.

  Go one step further by featuring your latest Instagram posts , customer reviews and branded photos. Your customers can see the quality of your services at the point of booking, enhancing your credibility.

• Does my personal training scheduling app connect with Instagram?

  Yes, the Setmore-Instagram integration allows you to take bookings from your Instagram business page. Feature a ‘Book Now’ button on your page and posts that directs visitors to your Setmore Booking Page. At the peak of interest, your customers can self-book appointments without needing to contact you. Your Instagram page goes beyond simply showcasing your services, becoming a tool to boost your client base. For added convenience, customers don’t need to switch apps while scheduling

  Learn how to link your personal training booking app with Instagram >

  You can also feature an Instagram stream on your Booking Page, highlighting your skills and specialities to potential clients

• Can I accept PT bookings through my website?

  Yes, Setmore integrates with WordPress, Weebly, Wix, Squarespace and more website builders. Add a ‘Book Now’ button to one or multiple site pages that opens your Booking Page. You can also create a dedicated booking section by embedding your Booking Page on your website.Type ‘Setmore’ into the search bar and choose Install Now > Activate. The Setmore plugin will appear to the left. Select it, sign into Setmore and decide how your booking button should look.

  Example: To connect WordPress and your personal training booking calendar, sign into WordPress and select Plugins > Add New

  For a full step-by-step, view our Setmore-WordPress integration support article.

• Can you tell me how to set up online personal training sessions?

  Yes - enable the Google Meet or Zoom integration and select the services to provide over video. When you add a client to a session, or they reserve a spot online, a video link will be included in their email confirmation. Learn more

• How do I get fitness customers to pay in advance for sessions?

  Start by activating a payment integration . Setmore Free customers are able to take online card payments with Square. Those on a Pro or Team plan can also activate the PayPal or Stripe integration.

  To accept payments through your Booking Page , open your Setmore web app and head to Settings > Payments > Booking Page. Scroll to ‘Do you want to accept payments?’ and flip the switch on. Here, you can make payment mandatory before Setmore confirms sessions.

  Explore what personal training scheduling and payment software can do for your business. In addition to getting paid through your Booking Page, you’re able to process in-person payments through your Setmore calendar.

  To make monthly bookkeeping easier, your personal trainer scheduling and payments system syncs with powerhouse accounting apps. Fire card, cash and digital payment details straight into Xero or QuickBooks. For further information, check out our guide to accepting payments

• How do I add a service in my personal trainer booking app?

  Open your Setmore web app and go to the ‘Settings’ tab. In ‘Services’, click ‘+ Add Service’ and enter a name, description, fee and time-length. To make the service bookable, a staff member needs to be assigned.

  For a step-by-step runthrough, view our support article on adding, changing or deleting services .

• How do I create an appointment in my Setmore calendar?

  Log into your Setmore web app and click an open spot in your calendar. The Appointment Details pop-up will appear. Specify the service, assigned staff and customer, and take payment if required. Next, select ‘Save Appointment’ and the service provider and customer will receive instant email confirmations.

  Read more about booking appointments with your personal trainer calendar app.With Setmore Pro or Team, you can also schedule recurring appointments and classes for VIP clients.

• Any tips on how to get more personal training clients?

  Your personal training client scheduling software will automatically include a Google Meet or Zoom link in client email confirmations.

• Does Setmore offer mobile scheduling software for personal trainers?

  Yes, you can download the portable Setmore mobile app for iOS and Android devices.

• Can I schedule multiple trainers with one account?

  As standard, a Free account allows you to create 4 staff logins. Each login comes with its own calendar and staff booking link. If you sign up to Team, you can continue creating staff logins. Every team member also gains access to additional features like the Zoom integration and text reminders.

  Explore how to customize staff calendars with your online booking system for personal trainers.

• How do I create a class or bootcamp in Setmore?

  In your Setmore web app, go to Settings > Classes and choose ‘+ Create New Class’. Edit the class name, description, duration, cost, and number of seats. Save your new class and specify session times so clients can reserve seats through your Booking Page.

  You can also add class attendees through your Setmore calendar.

  If you need more information, read our guide to creating classes with your personal training appointment scheduler. Our blog also has instructions for setting up a custom bootcamp booking system.

• How do I automate client review requests?

  To automate review requests, sign into your Setmore web app. Go to Settings > Booking Page > Reviews and flip the switch on. This activates the reviews section of your Booking Page and allows customers to give feedback. To automate email prompts for reviews, flip the switch next to ‘Email Prompts’ on.

  Your free scheduling app for personal trainers automatically prompts customers to share a review. They’re directed to the reviews section of your Booking Page to post and you can moderate all reviews that come in. Feature top testimonials on your Booking Page and give visitors an extra nudge to book your services.

  Read more about automating reviews with Setmore.

For more information, check out our Support Center.