Real connection builds businesses. We’re dedicated to keeping people at the heart of our customer service.
What’s the deal with bots?
8 in 10
Almost 8 in 10 of us prefer speaking to a human when in need of service*.
*PwC90%
However, up to 90% of queries are expected to be handled by bots.*
*Juniper ResearchOur pledge.
No matter how you reach out to us, a real person will be ready to help.
We ❤️ people
Automate where it counts.
It’s undeniable that technology makes life more convenient. Automating booking and routine processes frees time to deliver your magic.
But only you can share your skills. And only your skills can connect you to a wider audience. A bot ain’t got nothing on you.
Keeping it real
To cut costs, businesses put customer experience in the hands of AI. What’s forgotten? Bots can’t replace or replicate real connection.
That’s why transparent peer-to-peer interaction will always be our priority.
For us, it’s the only way
Talking, laughing, connecting; it’s what humans do. Together, let’s stay conscious of AI’s true impact on customer experience and champion the power of people.
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Meet with one of our experts to explore the Setmore app and how it can be tailored to your business.
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