Deployment Notes: Nov 2020.

Ready to hear what’s been cooking at Setmore? Every month, we give you a rundown on what’s been app-ening behind-the-scenes. Here are the headlines for November.

Make room for everyone!

Growing your team shouldn’t mean a dip in organization. Our latest pricing models are even more flexible, allowing you to add more staff calendars, so Setmore grows with you. 

Gain access to advanced features on the Pro and Team plans. Setmore Pro is ideal for a duo team, and Setmore Team gives you all the perks of Pro for 3 or more users. And, when we say ‘more’, you just have to tell us how many!

Choose the plan that works for you > Setmore Plans |  Setmore Mobile Plans

The mobile app got a makeover

We have been so eager to launch the latest mobile updates. What do you think of the new-and-improved look for the iOS and Android apps? With a refreshed UI and greater accessibility, your mobile experience has never been sleeker.

Install the mobile app (or simply update it if you’re already a user ?) to stay updated on-the-go and access new features.

The *brand new* Booking Page  

Excitement, buzz, anticipation – we’ve experienced it all while designing and testing an update to your Booking Page. The Setmore lab has been working to give your company Booking Page a completely new look and feel. 

If you want a sneak peek of what we have been up to, head over to your Booking Page settings now. You can check out the beta design of your Booking Page while it’s under construction. Let us hear your feedback and suggestions so your new Booking Page is everything you want it to be.

A step-by-step refresh

Your feedback is crucial to improving customer experience on Setmore. Month-by-month, we’ve rolled out updated designs for various elements of your app. November saw a new header and sidebar section. And, your Booking Page settings have also been redesigned for easier navigation and instant integration options. 

Haven’t seen it yet? Head on over to your Booking Page settings 

Easily update your timezone

Whether it’s setting your clock forward or backward, we’ve got you covered. Simply head to your Booking Page settings – on either your web or mobile app – to update your timezone. Browse through the available options and set your business hours to your preferred timezone.

Here is a detailed article to help you set up your timezone >

Zap! Check out this new feature 

The Zapier integration now includes a new trigger. Pro and Team users can export their Setmore appointments to third party calendars. Connect your Setmore calendar to Zapier and sync appointment details with Google Calendar, Base, and more.

Where did that appointment come from?

Puzzled over the source of an appointment? Not for long. The appointment details will now tell you where a booking came from. When an appointment is booked, the appointment details pop-up will display a section called ‘Booked From’. Track which channels your customers utilize the most and find where you should invest more time to boost your bookings.

Personalized text alerts got even more personal

Go the extra mile to prevent no-shows with a custom Sender ID^*. Your text alerts now display your company name so customers know who has contacted them – before opening. This helps ensure your text reminders don’t get ignored or mistaken for spam. With more attention paid to your messages, you can wave missed appointments goodbye.

^*Sender ID is only available for customers in the UK. We will soon be expanding the feature to other regions 

And that’s a wrap

We’ll be back soon with even more updates. From Team Setmore, have a great holiday season and here’s to a fantastic (and organized!) 2021.

Got an idea that you think could improve the appointment-booking experience? Let Team Setmore know at morefeatures@setmore.com.

Check out Deployment Notes: December 2020.

by Vrinda

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